1. Introduction At Grabvil, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with South African privacy laws, including the Protection of Personal Information Act (POPIA).
2. Information We Collect
- Personal Information: We collect personal information that you voluntarily provide to us when you register an account, use our services, or communicate with us. This may include your name, email address, phone number, and payment details.
- Non-Personal Information: We may collect non-personal information such as your browser type, operating system, IP address, and browsing behavior on our website.
3. Use of Information
- To Provide Services: We use your personal information to provide and improve our services, process transactions, and communicate with you.
- To Improve User Experience: We use non-personal information to analyze website usage, improve our platform, and enhance your user experience.
- Marketing and Promotions: With your consent, we may use your personal information to send you promotional materials and marketing communications.
4. Sharing of Information
- Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our website and providing our services. These service providers are required to protect your information and use it only for the purposes we specify.
- Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
5. Security of Information We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request correction of inaccurate or incomplete personal information.
- Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.
- Objection: You have the right to object to the processing of your personal information for direct marketing purposes.
7. Cookies Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze web traffic and improve our website. You can choose to accept or decline cookies through your browser settings.
8. Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.
9. Children’s Privacy Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information.
10. Changes to Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website after any changes indicates your acceptance of the revised Privacy Policy.
11. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [Your Contact Email] Phone: [Your Contact Phone Number] Address: [Your Physical Address]
By using Grabvil, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Thank you for trusting Grabvil with your personal information.